Tonya R. Moore
Creative Writing & English Major
Bradenton, FL 34207
United States

Dynamic and motivated professional and Creative Writing & English major with superb written and verbal communication skills, a proven track record of providing excellent service, and a diverse skill set. Strong team player and able to work effectively with minimal supervision. Driven to produce positive results and help generate innovative ideas.  

Centerstone, Florida
2017 - Present
Engagement Specialist

Keeping track of scheduling. Processing referrals. Submitting refill requests. Ensuring the delivery of client requests and messages to providers. Data entry. Managing the flow of communication between patients and medical professionals. Creating a friendly, courteous, and professional experience for all clients of the company.

Kelly Services, Manatee County Rural Health Services
2017 - 2017
Patient Services Representative

Creating a pleasant, friendly, courteous, professional experience for all patients and clients of the company. Managing the flow of communication between patients and medical professionals and keep track of scheduling.

Manatee County Sheriff's Office
2007 - 2017
Public Safety Telecommunicator, Supervisor I

Operating computer aided dispatch systems. Dispatching calls for service and monitored law enforcement radio traffic/location information. Maintaining logs in accordance with state regulations and agency policies. Trained in classroom and one on one settings for agency's communications training program. Supervising other employees with strong communication ability and consistency.

Southern New Hampshire University
2017 - Present
Creative Writing & English with a Concentration in Fiction

GPA 3.30

Sigma Tau Delta-Alpha Phi Beta

International English Honor Society

University of Phoenix
2015 - 2017

GPA 2.36

Creative Writing

Advanced Creative Writing